Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password
• Profile Information: Optional profile picture, organisation details
• Game Data: Questions, game settings, player responses, scores
• Payment Information: Billing address, PAN (for GST), and payment method (processed securely through third-party providers)
• Usage Data: Device information, IP address, browser type, pages visited

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Platform
• Process transactions and send related information
• Comply with GST and other Indian tax regulations
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyse trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activity
• Personalise your experience and deliver relevant content

3. Legal Basis for Processing (Indian Law)

We process your personal information in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We process your data based on:

• Your consent when you create an account
• Contractual necessity to provide our services
• Legal obligations under Indian law
• Legitimate business interests

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With third-party service providers who perform services on our behalf (e.g., hosting, analytics, payment processing)
• Legal Compliance: To comply with legal obligations under Indian law, court orders, or respond to lawful requests from government authorities
• Safety and Protection: To protect the rights, property, and safety of Buzzega™, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement reasonable security practices and procedures as required under Indian law, including:

• Encryption of sensitive personal data
• Regular security assessments and audits
• Access controls and authentication
• Secure cloud infrastructure
• Compliance with ISO 27001 standards

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, or as required under Indian law (including tax and accounting regulations). When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights and Choices

Under Indian law, you have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Withdrawal of Consent: Withdraw your consent at any time
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy.india@buzzega.com.

8. Cookies and Tracking Technologies

Buzzega™ uses only strictly necessary cookies. We do not use advertising cookies, tracking pixels, or any third-party analytics service, and we do not track you across other websites.

• Authentication: keeps you signed in to your host account
• Security (CSRF): protects your account against cross-site request forgery

We also store some information in your browser's local storage so the app works — your current game session, sound preferences and display settings. This stays on your device and is not transmitted to us for analysis. Clearing your browser data removes it.

Because these are strictly necessary to deliver a service you have requested, no cookie consent banner is required. If we ever introduce analytics or non-essential cookies, we will ask for your consent first and update this policy before doing so.

9. Children's Privacy

Buzzega™ is designed for educational use, including with children. Our ready-made game library includes content built for Kindergarten through Grade 12, and children are expected to play.

Children play as guests, not account holders. A child joins a Host’s game using a game PIN and a display name. We do not ask a Player for an email address, a password, a date of birth, or any other personal detail.

Hosting in India requires an account and a minimum age of 18. The Digital Personal Data Protection Act, 2023 defines a “child” as anyone who has not completed eighteen years of age, and requires verifiable consent from a parent or lawful guardian before a child’s personal data is processed. We do not operate a verifiable parental-consent process, so rather than hold a young person’s data on a basis we could not stand behind, we do not permit under-18s to create a Host account in India. Under-18s can still play in full, because playing needs no account and no personal details.

No tracking or advertising directed at children. Consistent with section 9(3) of the DPDP Act, we do not undertake tracking, behavioural monitoring or targeted advertising directed at children. There is no advertising in a game at all.

What we collect about a child player. Only the display name they enter, the answers they submit, their score, and technical data needed to run the game (such as a temporary session identifier). The Host chooses whether a display name is a real first name or a nickname, and we recommend nicknames when playing with children.

Host responsibility. Where a Host uses Buzzega™ with children, the Host is responsible for obtaining any parental or guardian consent required by their school, organisation or local law, and for ensuring display names do not reveal more than intended.

Retention. Player display names, answers and scores belong to the Host’s game record and are deleted when the Host deletes the game or their account.

Spectating is switched off by default, so a game is not observable by anyone the Host has not invited. A Host must deliberately enable it per game.

Under India’s Digital Personal Data Protection Act, processing a child’s personal data requires verifiable parental consent. Where Buzzega™ is used with children, the Host is responsible for obtaining that consent before the child plays.

If you are a parent or guardian and believe a child’s information has been collected in a way you did not intend, contact us at privacy@buzzega.com and we will delete it.

10. Data Transfers

Your information may be stored on servers located outside of India. We ensure appropriate safeguards are in place for such transfers, as required under Indian data protection laws.

11. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, we have appointed a Grievance Officer to address your concerns regarding data privacy:

Grievance Officer
Name: Rajesh Kumar
Email: grievance.india@buzzega.com
Address: Tower B, Prestige Tech Park, Bangalore, Karnataka 560087, India

The Grievance Officer shall respond to complaints within one month from the date of receipt.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We will also notify you via email for significant changes.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Buzzega™ India Privacy Team
Email: privacy.india@buzzega.com
Address: Tower B, Prestige Tech Park, Bangalore, Karnataka 560087, India