Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password
• Profile Information: Optional profile picture, organisation details
• Game Data: Questions, game settings, player responses, scores
• Payment Information: Billing address and payment method (processed securely through third-party providers)
• Usage Data: Device information, IP address, browser type, pages visited

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Platform
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activity
• Personalise your experience and deliver relevant content

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With third-party service providers who perform services on our behalf (e.g., hosting, analytics, payment processing)
• Legal Compliance: To comply with legal obligations, court orders, or respond to lawful requests
• Safety and Protection: To protect the rights, property, and safety of Buzzega™, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication
• Secure cloud infrastructure (AWS)

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a machine-readable format

To exercise these rights, please contact us at privacy@buzzega.com.

7. Cookies and Tracking Technologies

Buzzega™ uses only strictly necessary cookies. We do not use advertising cookies, tracking pixels, or any third-party analytics service, and we do not track you across other websites.

• Authentication: keeps you signed in to your host account
• Security (CSRF): protects your account against cross-site request forgery

We also store some information in your browser's local storage so the app works — your current game session, sound preferences and display settings. This stays on your device and is not transmitted to us for analysis. Clearing your browser data removes it.

Because these are strictly necessary to deliver a service you have requested, no cookie consent banner is required. If we ever introduce analytics or non-essential cookies, we will ask for your consent first and update this policy before doing so.

8. Children's Privacy

Buzzega™ is designed for educational use, including with children. Our ready-made game library includes content built for Kindergarten through Grade 12, and children are expected to play.

Children play as guests, not account holders. A child joins a Host’s game using a game PIN and a display name. We do not ask a Player for an email address, a password, a date of birth, or any other personal detail.

Hosting requires an account, and a minimum age of 13. A Host is typically a teacher, parent or group organiser, but a Host may be as young as 13. Under 13 we do not permit an account at all: creating one requires an email address, and collecting that from a child under 13 would require verifiable parental consent under the Children’s Online Privacy Protection Act (COPPA), which a tick-box on a sign-up form cannot provide. Buying a paid plan separately requires the account holder to be 18 or over.

What we collect about a child player. Only the display name they enter, the answers they submit, their score, and technical data needed to run the game (such as a temporary session identifier). The Host chooses whether a display name is a real first name or a nickname, and we recommend nicknames when playing with children.

Host responsibility. Where a Host uses Buzzega™ with children, the Host is responsible for obtaining any parental or guardian consent required by their school, organisation or local law, and for ensuring display names do not reveal more than intended.

Retention. Player display names, answers and scores belong to the Host’s game record and are deleted when the Host deletes the game or their account.

Spectating is switched off by default, so a game is not observable by anyone the Host has not invited. A Host must deliberately enable it per game.

If you are a parent or guardian and believe a child’s information has been collected in a way you did not intend, contact us at privacy@buzzega.com and we will delete it.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by regulatory authorities.

10. Third-Party Services

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We will also notify you via email for significant changes.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Buzzega™ Privacy Team
Email: privacy@buzzega.com
Address: 123 Innovation Drive, San Francisco, CA 94105, United States